Shipping policy

Shipping Policy

At [AutoGear Store], we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for details on processing times, delivery options, and shipping costs.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few additional days — we will notify you by email if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–7 business days Calculated at checkout
Expedited Shipping 2–4 business days Calculated at checkout
Express Shipping 1–2 business days Calculated at checkout

Delivery delays can occasionally occur due to factors beyond our control, such as customs processing or courier delays.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.

International Shipping

We currently ship to selected international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer and are not included in the item price or shipping cost.

Damages

[AutoGear Store] is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has entered the shipping process, we are unable to make changes or cancellations.